SeaPort-e is the Navy’s electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management, and Program Management. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the United States Marine Corps, and the Defense Threat Reduction Agency (DTRA) compete their service requirements amongst 1800+ SeaPort-e IDIQ multiple award contract holders. The SeaPort-e portal provides a standardized, efficient means of soliciting offers from amongst the diverse population of large and small businesses and their approved team members. All task orders are competitively solicited, awarded and managed using the SeaPort-e platform. Since nearly 85% of its contract–holders are small businesses, the SeaPort-e approach to acquiring services provides opportunity that fuels the Nation’s engine of job growth.
In December, 2008, IPKeys Technologies LLC was awarded a SeaPort-e contract, N00178-09-D-5758. In accordance with the SeaPort-e Contract Office requirement, this web page has been established to allow communication with prospective customers regarding IPKeys Technologies LLC ability to provide world class support services for all NAVSEA Program Executive Offices, Directorates, and field activities.
IPKeys Technologies LLC SeaPort-e contract enables us to bid across all 22 functional areas in all seven SeaPort-e zones. The Following table indicates a more specific breakdown of our functional capabilities at contract award.
In December, 2008 IPKeys Technologies LLS was awarded a Seaport-e contract, N00178-09-D-5758. TOs will be added here as they are awarded to IPKeys.
Robert M. Nawy
Managing Director & Chief Financial Officer
Mark A. Pappas
Executive Vice President
Executive Vice President, Technology
Chief Executive Officer
The IPKeys Quality Assurance Plan (QAP) is an essential plan that advises on IPKeys implementation approach to delivering the highest possible quality result within committed resources, schedule and budget. The goals of the plan include that IPKeys processes used during contract performance are fully documented and implemented to achieve the goals of the contract. IPKeys periodically reviews and updates the QAP, and tailors it to specific customer needs. IPKeys also uses the QAP as an internal tool to gauge the quality of its operations and every process it develops.
IPKeys prepares and maintains records of all activities and tasks to ensure accurate documentation of all problems, quality issues, noncompliance, and problem resolutions. All quality issues are tracked until they are resolved to the customer’s satisfaction. IPKeys is dedicated to ensuring that all performance metrics applicable to the specific service area are collected, reported and acted upon. Metrics are established for all processes to effectively measure performance in service delivery. IPKeys also plans to do the following:
- Perform periodic reviews to identify risks, implement corrective actions identify measures
- Maintain records of the number and types of deficiencies
- Train team members to ensure a solid understanding of the Quality Management process
- Survey the customer and evaluate concerns or issues and perception of the quality of service
- Perform self-assessment as part of continuous process improvement
IPKeys will provide monthly project reviews on a Task Order basis and will report metrics to include:
- The actual versus planned cost, schedule and deliverable milestones
- The actual versus the planned productivity
- The actual versus the planned staffing profiles
- The remaining risks to successful task completion
- The lessons learned to date
- The actions take to mitigate issues
All of these monthly reports will be available to the IPKEYS Program Manager and Government stakeholders. In addition to providing scheduled reports, IPKeys Technologies may prepare ad-hoc reports on specific performance metrics upon request.