U.S. Navy Seaport-e
CONTRACT NUMBER: N00178-09-D-5758
This contract with the U.S. Navy SeaPort-e Contract Office allows prospective clients to engage IPKeys technology and support services for all NAVSEA Program Executive Offices, Directorates, and field activities. This contract enables us to bid across all 22 functional areas in all seven SeaPort-e zones.
SeaPort-e is the U.S. Navy’s electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management, and Program Management. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the United States Marine Corps, and the Defense Threat Reduction Agency (DTRA) compete their service requirements amongst 1800+ SeaPort-e IDIQ multiple award contract holders. The SeaPort-e portal provides a standardized, efficient means of soliciting offers from amongst the diverse population of large and small businesses and their approved team members. All task orders are competitively solicited, awarded and managed using the SeaPort-e platform. Since nearly 85% of its contract–holders are small businesses, the SeaPort-e approach to acquiring services provides opportunity that fuels the Nation’s engine of job growth.
In accordance with the SeaPort-e Contract Office requirement, this page has been established to allow communication with prospective customers regarding IPKeys’ world-class support services for all NAVSEA Program Executive Offices, Directorates, and field activities.
Seaport-e Contract Team
IPKeys has a dedicated team of highly-experienced, senior staff to assist you and your company with your Seaport-e contract inquiries. Please contact the relevant individual below with any questions or issues.
|Contracts & Program Information||Robert Nawy||Chief Executive Officer||732-389-8112 ext. 117|
|Daily Services of Zones 1, 4, 5 & 7||Mark Pappas||President||732-389-8112 ext. 112|
|Delivery of Zones 2 & 3||Jeff Bochonok||Executive Vice President||560-657-4714|
|Delivery of Zone 6||Dan Havens||Executive Vice President, Technology||858-345-9252|
|Customer Satisfaction||Lanfen Nawy||Managing Principal||732-389-8112 ext. 116|
Quality Assurance Program
The IPKeys Quality Assurance Plan (QAP) is an essential plan that advises on IPKeys implementation approach to delivering the highest possible quality result within committed resources, schedule and budget. The goals of the plan include that IPKeys processes used during contract performance are fully documented and implemented to achieve the goals of the contract. IPKeys periodically reviews and updates the QAP, and tailors it to specific customer needs. IPKeys also uses the QAP as an internal tool to gauge the quality of its operations and every process it develops.
IPKeys prepares and maintains records of all activities and tasks to ensure accurate documentation of all problems, quality issues, noncompliance, and problem resolutions. All quality issues are tracked until they are resolved to the customer’s satisfaction. Metrics are established for all processes to effectively measure performance in service delivery.
IPKeys is dedicated to ensuring that all required performance metrics applicable to the specific service area are collected, reported, and acted upon. IPKeys additionally plans to do the following:
- Perform periodic reviews to identify risks, implement corrective actions identify measures
- Maintain records of the number and types of deficiencies
- Train team members to ensure a solid understanding of the Quality Management process
- Survey the customer and evaluate concerns or issues and perception of the quality of service
- Perform self-assessment as part of continuous process improvement
IPKeys will provide project reviews for each Task Order on a monthly basis. Report metrics will include:
- The actual versus planned cost, schedule and deliverable milestones
- The actual versus the planned productivity
- The actual versus the planned staffing profiles
- The remaining risks to successful task completion
- Lessons learned to date
- The actions take to mitigate issues
All monthly reports will be available to the IPKeys Program Manager and Government stakeholders. In addition to providing scheduled reports, IPKeys can prepare ad hoc reports on specific performance metrics upon request.
Seaport-e Team Partners
About the Seaport-e Contract
|Performance Period||07/12/2012 through 07/11/2027|
|Eligible Users||Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, the U.S. Marine Corps, and the Defense Threat Reduction Agency (DTRA).|
|Contracting Agency||U.S. Navy, NAVSEA via NSWC Dahlgren.|